Reporting and Documentation

The purpose of recording information about client or worker incidents or concerns is to create a picture of what is occurring and to keep everyone informed. The legal system will not and cannot rely on a person’s memory of their observations of what happened or what may have been told or heard. This course covers:

  • Why it is important to document and report
  • The Support Plan
  • When and How to report
  • Objective vs subjective reporting
  • The role of the Manager/Supervisor
  • A Practical Guide to Working with Clients
  • Security Tips for Support Workers

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